Terms & Conditions

Effective Date: April 24, 2026 | Last Updated: April 24, 2026

1. Introduction and Acceptance of Terms

Welcome to webmerito, a digital services platform operated by Transinterface Digiserv Pvt. Ltd ("webmerito," "Company," "we," "our," or "us"). These Terms and Conditions ("Terms" or "Agreement") govern your access to and use of our website located at www.webmerito.com and all related services including digital marketing, website development, graphic designing, and any associated deliverables, tools, or communications (collectively, the "Services").

By visiting our website, submitting an enquiry, signing an engagement letter, placing an order, or otherwise engaging with the Services, you ("Client" or "you") acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are engaging on behalf of a business or organization, you represent that you have the legal authority to bind that entity to this Agreement.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ENGAGE WITH OR USE OUR SERVICES. We reserve the right to amend these Terms at any time. Material changes will be communicated via our website or email. Continued engagement with our Services after such changes constitutes acceptance of the revised Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

3. Scope of Services

3.1 Digital Marketing Services

webmerito provides digital marketing services that may include, but are not limited to:

3.2 Website Development Services

webmerito provides website development services that may include, but are not limited to:

3.3 Graphic Designing Services

webmerito provides graphic design services that may include, but are not limited to:

3.4 Service Customization

The exact scope, timeline, deliverables, and pricing for each Project will be agreed upon in writing prior to commencement. Any services not explicitly included in the Project Brief or Proposal are considered out-of-scope and will be subject to additional fees and a revised agreement.

4. Engagement Process and Client Responsibilities

4.1 Project Commencement

A Project shall be deemed to have commenced upon: (a) receipt of a signed Project Brief, Proposal, or Statement of Work; and (b) receipt of the agreed initial payment or deposit, as applicable. webmerito shall not be obligated to commence work until both conditions are satisfied.

4.2 Client Responsibilities

The Client agrees to: Provide timely, accurate, and complete information, materials, and approvals required for the Services; Designate a primary point of contact with the authority to make decisions and provide approvals on behalf of the Client; Respond to webmerito's requests for feedback, approvals, or clarifications within the timeframes specified in the Project Brief, or within 5 business days where no timeframe is specified; Ensure that all Client-provided materials (including logos, images, text, and brand assets) are owned by the Client or that the Client has the legal right to use and share such materials; Provide accurate login credentials and access to relevant platforms (website, ad accounts, social media, analytics) as reasonably required to deliver the Services; Review and approve Deliverables promptly, and notify webmerito of any required revisions within the agreed revision period.

4.3 Client Delays

Delays caused by the Client's failure to provide required materials, approvals, or feedback may result in corresponding delays to the project timeline. webmerito shall not be liable for any delays, missed deadlines, or additional costs arising from Client-caused delays. Where such delays exceed 30 days, webmerito reserves the right to place the Project on hold or invoice for work completed to date.

5. Fees, Invoicing, and Payment Terms

5.1 Fees

Service fees are as agreed in the Proposal or Project Brief. All fees are quoted in Indian Rupees (INR) unless otherwise stated, and are exclusive of applicable taxes including Goods and Services Tax (GST) unless expressly noted otherwise.

5.2 Payment Schedule

Unless otherwise agreed in writing, the following default payment schedule applies:

For ongoing retainer-based services (e.g., monthly digital marketing or social media management), fees are billed in advance at the start of each billing cycle.

5.3 Invoicing

webmerito will issue invoices to the email address provided by the Client. Invoices are due and payable within 7 days of the invoice date unless a different payment term is expressly agreed in writing.

5.4 Late Payments

In the event of late payment, webmerito reserves the right to: (a) suspend work on the Project until outstanding amounts are settled; and (b) withhold delivery of Deliverables or transfer of ownership until full payment is received.

5.5 Additional Work and Out-of-Scope Requests

Any work requested by the Client that falls outside the agreed Project scope will be treated as additional work. webmerito will provide a revised quote for such work. No additional or out-of-scope work will be commenced without written approval from the Client and, where required, an additional payment.

5.6 Taxes

The Client is responsible for all applicable taxes including GST at the prevailing rate. webmerito will issue GST-compliant invoices where applicable.

6. Revisions, Approvals, and Change Requests

6.1 Included Revisions

Each Project includes a defined number of revision rounds as specified in the Project Brief or Proposal. Where no number is specified, a default of two (2) rounds of revisions is included per Deliverable. A revision round is defined as a consolidated set of changes submitted in one communication; multiple separate revision requests will be counted as separate rounds.

6.2 Additional Revisions

Revisions beyond the included number will be charged at webmerito's prevailing hourly or per-unit rate, as communicated to the Client. Requests for changes that alter the fundamental direction, scope, or concept of a Deliverable (as distinct from refinements within the original brief) may be treated as new work and quoted accordingly.

6.3 Client Approval

Upon delivery of each Deliverable, the Client shall review and provide written approval or written revision instructions within 5 business days. If no response is received within this period, the Deliverable will be deemed approved. Approved Deliverables are considered final and any subsequent changes will be treated as additional work.

6.4 Final Approval and Sign-Off

The Client's written final sign-off on a Deliverable constitutes acceptance of that Deliverable in its approved form. webmerito shall not be liable for errors or omissions in Deliverables that were approved by the Client.

7. Intellectual Property Rights

7.1 Ownership of Deliverables

Upon receipt of full payment for the applicable Project, webmerito assigns to the Client all Intellectual Property Rights in the final approved Deliverables, to the extent that such rights are assignable under applicable law. This assignment applies only to the final, approved Deliverable and not to preliminary drafts, concepts, rejected options, or unused designs.

7.2 webmerito Retained Rights

Notwithstanding Section 7.1, webmerito retains: (a) all rights to underlying tools, frameworks, pre-existing code libraries, design systems, templates, and proprietary methodologies used in the creation of Deliverables; and (b) the right to display the Deliverables in webmerito's portfolio, case studies, and promotional materials, unless the Client requests confidentiality in writing prior to project completion.

7.3 Client-Provided Materials

The Client represents and warrants that all materials, content, brand assets, images, and data provided to webmerito are owned by the Client or licensed for the intended use, and do not infringe any third-party Intellectual Property Rights. The Client shall indemnify webmerito against all claims arising from Client-provided materials.

7.4 Third-Party Assets

Where Deliverables incorporate licensed third-party assets (such as stock photographs, icons, fonts, or plugins), the license terms of those third-party assets govern their use. webmerito will disclose the use of such assets and, where applicable, the Client is responsible for obtaining extended or commercial licenses if required beyond the Project scope.

7.5 No Transfer Before Full Payment

No Intellectual Property Rights in any Deliverable are transferred to the Client until all outstanding fees related to that Deliverable or Project have been paid in full.

7.6 webmerito Brand

"webmerito" and associated logos, product names, and visual identities are trademarks of Transinterface Digiserv Pvt. Ltd. Nothing in these Terms grants the Client any right to use webmerito's trademarks or branding without prior written consent.

8. Confidentiality

8.1 Mutual Confidentiality

Each party may disclose to the other confidential or proprietary information ("Confidential Information") during the course of the engagement. Confidential Information includes, but is not limited to: business strategies, pricing, Client Data, creative briefs, unreleased campaign materials, trade secrets, and any information designated as confidential.

8.2 Obligations

Each receiving party agrees to hold Confidential Information in strict confidence, not disclose it to any third party without prior written consent (except to personnel who need to know for the purposes of the engagement and are bound by equivalent confidentiality obligations), and use it solely for purposes contemplated by this Agreement.

8.3 Exclusions

Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known prior to disclosure; (c) is independently developed without use of Confidential Information; or (d) is required to be disclosed by law or regulatory authority, provided prompt prior notice is given to the disclosing party where legally permissible.

8.4 Portfolio Use

Unless the Client requests in writing that a Project be kept confidential, webmerito may reference the Client's name and showcase the completed work in its portfolio, website, social media, and marketing materials.

9. Client Data and Privacy

9.1 Data Ownership

The Client retains full ownership of all Client Data provided to webmerito. webmerito will not use Client Data for any purpose other than delivering the Services.

9.2 Data Protection

webmerito processes personal data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 and all other applicable Indian data protection laws and regulations. Where the Client's data includes personal data of their customers or users, the Client is responsible for ensuring they have a lawful basis for sharing such data with webmerito.

9.3 Access Credentials

Where the Client grants webmerito access to platforms, ad accounts, CMS systems, or hosting environments for the purpose of delivering Services, the Client is responsible for ensuring such access permissions are appropriate and time-limited. webmerito will use such access solely for the purposes of the Project and will not access, modify, or disclose such systems beyond what is reasonably necessary.

9.4 Privacy Policy

For further details on how we collect, store, and process data collected through our website, please refer to our Privacy Policy at https://webmerito.com/privacyandpolicy.

10. Digital Marketing — Specific Terms

10.1 No Guaranteed Results

The Client acknowledges that digital marketing outcomes including search engine rankings, advertising performance, lead generation, website traffic, and social media engagement depend on numerous factors outside webmerito's control, including search engine algorithm changes, competitor activity, platform policy changes, and market conditions. webmerito does not guarantee specific results, rankings, return on ad spend (ROAS), or business outcomes from any digital marketing activity.

10.2 Advertising Spend

Where webmerito manages paid advertising campaigns (e.g., Google Ads, Meta Ads), the advertising budget ("Ad Spend") is separate from and in addition to webmerito's management fees. Ad Spend is paid directly by the Client to the respective advertising platform. webmerito is not responsible for funds spent on advertising platforms and does not markup Ad Spend unless explicitly agreed.

10.3 Platform Policies

webmerito's digital marketing activities are subject to the policies and terms of third-party platforms including Google, Meta, LinkedIn, and others. Any changes to platform policies that affect campaign performance or deliverability are beyond webmerito's control. webmerito will make reasonable efforts to adapt strategies in response to such changes.

10.4 Client Approvals for Campaigns

All campaign creatives, copy, targeting parameters, and budgets require Client approval prior to launch. The Client bears responsibility for ensuring that approved campaign content complies with applicable advertising standards, consumer protection laws, and platform policies.

11. Website Development — Specific Terms

11.1 Hosting and Domain

Unless otherwise agreed, webmerito does not provide hosting or domain registration services. The Client is responsible for arranging and maintaining their own web hosting and domain. webmerito may provide recommendations and assist with setup at the Client's request.

11.2 Website Testing and Launch

webmerito will conduct reasonable testing of developed websites across common browsers and devices prior to handover. The Client is responsible for conducting their own user acceptance testing (UAT) before going live. webmerito shall not be liable for issues arising after the Client has approved the website for launch.

11.3 Post-Launch Support

Any support, updates, or maintenance required after the agreed delivery and sign-off of the website will be treated as a new engagement or retainer and will be quoted separately.

11.4 Third-Party Plugins and Platforms

Where the website incorporates third-party plugins, themes, or platforms, the Client acknowledges that such third-party components are subject to their own licensing terms, and ongoing costs (e.g., premium plugin subscriptions) are the Client's responsibility unless otherwise agreed.

11.5 Website Content

Unless explicitly included in the Project scope, webmerito does not provide website copywriting or content population services. The Client is responsible for supplying all website text, images, and other content in a timely manner. Delays in content provision may delay the project timeline.

12. Graphic Design — Specific Terms

12.1 Design Brief

All design projects require a clear and complete written brief prior to commencement. The quality and accuracy of the final Deliverable is dependent on the completeness and accuracy of the brief provided by the Client. webmerito is not responsible for design outputs that do not meet Client expectations due to an incomplete or inaccurate brief.

12.2 File Formats and Handover

Upon final approval and full payment, webmerito will provide agreed final design files in the formats specified in the Project Brief. Standard file handover typically includes print-ready PDFs and/or web-optimized formats. Native source files (e.g., .ai, .psd, .fig) will only be provided if explicitly agreed and may be subject to additional fees.

12.3 Print Production

Where webmerito supplies print-ready artwork, the Client is responsible for reviewing and approving all files before sending to print. webmerito accepts no responsibility for print errors, colour variations, or quality issues arising from the printing process or the Client's chosen print vendor.

13. Representations and Warranties

13.1 Client Warranties

The Client represents and warrants that: (a) it has full authority to enter into this Agreement; (b) all Client-provided materials are owned by or properly licensed to the Client; (c) use of Client Data and materials in the Services will not infringe any third-party rights; (d) all information provided to webmerito is accurate and complete; and (e) the Client's business and the Services will be used in compliance with all applicable laws and regulations.

13.2 webmerito Warranties

webmerito warrants that it will provide the Services with reasonable professional skill and care, and that it has the right to enter into this Agreement.

13.3 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH IN SECTION 13.2, THE SERVICES AND ALL DELIVERABLES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WEBMERITO DOES NOT WARRANT THAT THE SERVICES WILL MEET THE CLIENT'S SPECIFIC BUSINESS OBJECTIVES OR THAT ANY PARTICULAR COMMERCIAL RESULT WILL BE ACHIEVED.

14. Limitation of Liability and Indemnification

14.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEBMERITO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, WHETHER ARISING FROM CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE, EVEN IF WEBMERITO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2 Cap on Liability

WEBMERITO'S TOTAL LIABILITY TO THE CLIENT ARISING OUT OF OR RELATED TO ANY PROJECT OR THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CLIENT TO WEBMERITO IN RESPECT OF THE SPECIFIC PROJECT GIVING RISE TO THE CLAIM.

14.3 Client Indemnification

The Client agrees to indemnify, defend, and hold harmless webmerito and its directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to: (a) the Client's breach of any provision of these Terms; (b) Client-provided materials infringing third-party Intellectual Property Rights; (c) the Client's violation of applicable laws; (d) use or misuse of Deliverables beyond the agreed scope; or (e) disputes between the Client and their end customers.

15. Term and Termination

15.1 Term

This Agreement commences on the date the Client engages webmerito for Services and continues until the completion of the Project or the expiry of any retainer period, unless terminated earlier in accordance with this Section.

15.2 Termination by Client

The Client may terminate an ongoing engagement by providing 30 days' written notice to webmerito. In the event of such termination, the Client shall pay for all work completed up to the date of termination, including work in progress at the time notice is given. The initial deposit is non-refundable upon Client-initiated termination.

15.3 Termination by webmerito

webmerito reserves the right to terminate this Agreement or suspend Services immediately upon written notice if: (a) the Client materially breaches any provision of these Terms and fails to remedy the breach within 14 days of notice; (b) the Client fails to make any payment when due; (c) the Client engages in unlawful, abusive, or unethical conduct; or (d) continued performance would require webmerito to act in violation of applicable laws.

15.4 Effect of Termination

Upon termination: (a) all outstanding fees become immediately due and payable; (b) webmerito will deliver work completed to the date of termination upon receipt of full payment; (c) access to any webmerito-managed accounts or platforms will be transferred to the Client; and (d) confidentiality and Intellectual Property provisions shall survive termination.

16. Acceptable Use

The Client agrees that the Services shall not be used for any purpose that is unlawful, harmful, deceptive, or in violation of these Terms. Prohibited uses include but are not limited to:

17. Governing Law and Dispute Resolution

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.

17.2 Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Services, the parties shall first attempt resolution through good-faith negotiations. If unresolved within 30 days of written notice, the dispute shall be submitted to binding arbitration under the Arbitration and Conciliation Act, 1996 (as amended). The seat of arbitration shall be Mumbai, Maharashtra, India. The arbitration shall be conducted in English before a sole arbitrator mutually agreed upon by the parties.

17.3 Injunctive Relief

Either party may seek interim injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm, particularly in relation to breaches of confidentiality or Intellectual Property Rights.

17.4 Class Action Waiver

To the fullest extent permitted by applicable law, the Client agrees to resolve any dispute on an individual basis and waives the right to participate in any class action or representative proceeding.

18. General Provisions

18.1 Entire Agreement

These Terms, together with any applicable Proposal, Project Brief, Statement of Work, and the Privacy Policy, constitute the entire agreement between the Client and webmerito with respect to the Services and supersede all prior discussions, representations, or agreements.

18.2 Amendments

webmerito may update these Terms from time to time. Material updates will be notified via the website or email. Continued use of the Services after the effective date of any amendment constitutes acceptance of the revised Terms.

18.3 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving the original intent.

18.4 Waiver

Failure by webmerito to enforce any right or provision of these Terms on any occasion shall not constitute a waiver of that right or provision. All waivers must be in writing to be effective.

18.5 Assignment

The Client may not assign or transfer rights or obligations under this Agreement without webmerito's prior written consent. webmerito may assign this Agreement in connection with a merger, acquisition, or sale of substantially all of its assets, provided reasonable notice is given.

18.6 Force Majeure

Neither party shall be liable for delays or failures in performance caused by circumstances beyond their reasonable control, including acts of God, natural disasters, pandemics, internet or power outages, third-party platform failures, government actions, or civil disturbances. The affected party shall notify the other promptly and shall resume performance as soon as reasonably practicable.

18.7 Independent Contractors

The relationship between webmerito and the Client is that of independent contractors. Nothing in these Terms shall be construed as creating any employment, partnership, joint venture, agency, or fiduciary relationship between the parties.

18.8 Notices

All formal notices under this Agreement shall be sent to webmerito at vishal@transinterface.com. Notices to the Client will be sent to the email address provided during the engagement. Notices are deemed effective upon confirmation of receipt.

18.9 Language

These Terms are drafted in English, which shall be the controlling language. Any translation is for convenience only and shall not be legally binding.

19. Contact Information

For any questions, concerns, or legal inquiries regarding these Terms or our Services, please contact us:

Transinterface Digiserv Pvt. Ltd
Website: www.webmerito.com
Email: vishal@transinterface.com
Address: 308, 3rd floor, Dattani Prism 1, Vasai (W) Mumbai - 401202, INDIA.

By engaging webmerito's Services, you confirm that you have read, understood, and agreed to these Terms and Conditions.

© 2026 Transinterface Digiserv Pvt. Ltd. All Rights Reserved.